Privacy Policy

Glossy Cabinets recognises the importance of your privacy and how important it is for us to protect your personal information.

In this Policy, “we”, “us” and “our” means Glossy Cabinets.

We are committed to managing personal information in accordance with the Australian Privacy Principles as set out in the Privacy Act 1988, and in accordance with other applicable privacy laws.

This document describes how we manage your personal information and safeguard your privacy.

🔍 Why Do We Collect Personal Information?

Reasons we may collect your personal information (including credit-related information) are:

To communicate with you, including by email, telephone and mail.
To assess a credit application for, and if successful, administering your credit application and account.
To provide, administer, improve and personalise our products and services.
To let you know about other products and services which might interest you.
To deal with your concerns and enquiries.
To obtain payment for our products and services.
To answer your questions and provide you with information or advice.
To provide you with the best possible service.
To protect our lawful interests or as otherwise authorised by law.

📄 What Personal Information Do We Collect?

The kinds of personal information we collect and hold will depend on the services we provide to you, or that you may enquire about.

The type of information we collect and hold about you may include (but is not limited to):

Your name and contact details.
Date of birth.
Payment or banking information.
Any other information you choose to provide us with.

If you apply for trade credit, we may also collect and hold credit information about you.

Note on Sensitive Information: We do not collect sensitive information unless you provide it to us. Sensitive information includes information about a person’s health, race or ethnic origin, political opinions, religious or philosophical beliefs, and criminal history.

We may also collect credit information, being credit-related personal information lawfully created and accessible within the Australian credit reporting system (such as from CreditorWatch).

📥 How Do We Collect Your Personal Information?

We generally collect personal information directly from you whenever it is reasonable and practicable to do so.

We may also collect personal information from other parties such as:

Service providers.
Our representatives.
Your representatives.
Publicly available sources of information.

If you apply for trade credit, we generally receive from CreditorWatch information about existing credit accounts, previous defaults, repayment history information, etc.

We also collect information about you when you use our website for the purpose of improving users' experience of the site and for record-keeping purposes.

Third-Party Consent: If you provide personal information about another person to us, we require that you inform that person and have their consent to provide such information for the purpose specified.

📤 How Do We Use Your Personal Information?

We may contact you by telephone, mail, electronically or otherwise to provide you with marketing, advertising or other material about our products and services we think you might be interested in, unless or until you tell us not to.

We may also disclose your personal information, including your credit information, to:

Lenders and other credit providers.
Credit reporting bodies such as CreditorWatch.

In particular, we may disclose to CreditorWatch information about you failing to meet your payment obligations or if you commit a serious credit infringement. CreditorWatch may include this in reports provided to other credit providers to assess your credit worthiness.

Opt-Out: You may opt-out of receiving marketing information from us at any time by clicking on a link in the email communications sent to you or contacting our Privacy Officer.

🔒 How Do We Store and Protect Your Personal Information?

We hold your personal information in a combination of hard copy and electronic files. Electronic files may be stored in servers operated and maintained by us and third parties located in Australia.

We retain your personal information for as long as you maintain an account or as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

Security Measures

Access control for our buildings.
Confidentiality obligations for employees and service providers.
Security measures for computer system access.

Disclaimer: We cannot guarantee the security of any information you send to us using online communication. You submit information online at your own risk.

🌐 Your Privacy on Our Websites

When you visit our website, we may collect:

Your IP address and domain name.
The date, time and duration of your visit.
The pages and documents you accessed.
The previous site you had accessed.
The type of browser you are using.
Information you volunteer (such as survey information, name and email address).

⚖️ Your Rights in Relation to Your Personal Information

You can gain access to personal information that we hold about you, subject to certain exceptions allowed by law.

Access & Correction: If you would like to update or correct your information, please contact our Privacy Officer. We will amend any information found to be inaccurate, incomplete or out of date.
Refusal: If we are unable to provide access or correction, we will provide you with our reasons in writing.
Complaints: If you are concerned we have breached our privacy obligations, please contact us. We endeavour to resolve all complaints promptly.

If your complaint is not resolved to your satisfaction, you may contact the Office of the Australian Information Commissioner:

Web: www.oaic.gov.au
Phone: 1300 363 992

📞 How to Contact Us

Please contact our Privacy Officer at:

Phone: 0410 035 344
Email: glossycabinets@gmail.com
Postal Address: 179 Cherry Ln, Laverton North VIC 3026

📝 Changes to This Privacy Policy

We may change our privacy policies from time to time without notice to comply with new laws or industry codes. We encourage you to visit our websites regularly for updates.

Last Updated: 8 January 2026